Shop Policies

Payments Accepted
All major credit cards, PayPal, Apple Pay, and Google Pay.

North America Shipping
All orders are shipped from our warehouse in Portland, Oregon within a few business days of purchase. A tracking number will be emailed to you once the shipping label has been printed. Preorders and subscriptions of amirisu magazine will ship several days prior to each issue's official launch date.

Please note: orders containing both a magazine preorder or subscription and other items will ship together as one package when all items are in-stock.

Within the United States
Shipping rates are set by the USPS using the actual weight of the products to calculate costs. Choose First Class Mail (limited to weights under 16 oz) or Priority Mail (any weight).

Canada & Mexico
Shipping rates are set by the USPS and UPS using the actual weight of the products to calculate costs. Choose First Class Package International, Priority Mail International, or UPS Standard/Ground. International customers are responsible for any customs fees that may occur. Customs forms are filled out in accordance with international law to accurately reflect the package value and contents.

If you think your package is lost or missing, please notify your USPS or UPS office to file a claim. If assistance is required as the shipper, we are more than happy to help with your claim. amirisu Kurumi is not responsible for any lost or damaged packages.

Returns, Refunds, and Exchanges
Please note that purchased items cannot be returned unless there is damage and/or defects to the products. In this case, please let us know within 5 business days of arrival and before sending your order back. Digital items cannot be returned.

Sales Tax
Our warehouse is located in the state of Oregon which has no sales tax.